by Frazer Lewis | 29 Aug 2025 | Automation
SOAP and REST APIs might seem like complex technical jargon, but if you’re working with business systems or managing digital projects, you’ll need to understand their basics. These two fundamental methods of communication between software applications...
by Frazer Lewis | 28 Aug 2025 | Project Management
There’s no room for error on launch day when implementing Salesforce in your organisation. Without thorough testing and adequate training, you risk facing unexpected challenges that can disrupt operations and hinder user adoption. By prioritising these steps,...
by Frazer Lewis | 27 Aug 2025 | Project Management
Salesforce projects can become overwhelming without proper planning and design. By effectively scoping your project, you can define the specific requirements that drive your objectives and ensure alignment with your business goals. Understanding key challenges at the...
by Frazer Lewis | 26 Aug 2025 | Project Management
You are initiating on a transformative journey with Salesforce, and understanding the implementation process is key to maximising your investment. This playbook guides you through necessary phases, from scoping your needs to achieving successful go-live outcomes. You...
by Frazer Lewis | 25 Aug 2025 | Reports and Dashboards
With effective strategies for capturing customer satisfaction, you can significantly enhance your business outcomes using Salesforce. This platform empowers you to collect valuable feedback, enabling you to identify areas for improvement and celebrate successes. By...
